Lifetime Guarantee

By selecting Penske Collision Center Downey to Repair your vehicle, you receive a "Lifetime Guarantee" for the Repair.

What This Guarantee Covers:

This Guarantee covers, and is limited to, the Repair. Under this Guarantee, Penske Collision Center Downey, at not cost to you, will arrange for the correction of any Repair that fails to meet generally accepted industry standards for form, fit, finish, durability and functionality, as commonly recognized in the U.S. automobile repair industry at the time of the Repair (Generally Accepted Industry Standards). In addition, Penske Collision Center Downey, at no cost to you, will provide you with a rental vehicle while the corrective repairs provided under this Guarantee are being completed.

What This Guarantee Does Not Cover:

This Guarantee does not cover normal wear and tear or damage caused by improper maintenance, neglect, abuse or subsequent accident.

This Guarantee does not apply to any work on a Covered Repair performed by anyone other than a PCCD Authorized Repair Facility ("Unauthorized Person"). Any work on a Repair by Unauthorized Person will void this Guarantee.

How Long This Guarantee Lasts:

All Body and Paint work is guaranteed for as long as you own your car. All Factory Parts are Guaranteed for Twelve Months from the date of purchase. Retain your repair invoice as proof of purchase.

How To Get Service:

To get service under this Guarantee, notify Penske Collision Center Downey of any problems related to a Covered Repair by calling Penske Collision Center Downey at 800-639-9603.

This Guarantee is Penske Collision Center Downey's Exclusive Obligation with respect to the repair. This guarantee is limited to the correction of a covered repair that fails to meet generally accepted standards. Accordingly, Penske Collision Center Downey shall not be liable for any indirect, incidental or consequential damages that result from a covered repair.